Customer Ratings and Reviews

Customer reviews: 8,93/10 - 341 reviews
Jochen - Germany
my 2 burgundys were described as white wine but were red… a 200 euro mistake. best regards, Jochen Pail
Our reply:
Dear Mister Pail, First and foremost, thank you for completing the survey honestly. At Belgium Wine Watchers, customer satisfaction is our top priority, and we take your complaint very seriously. You mentioned a price difference of approximately €200. According to Wine-Searcher.com, this difference is actually smaller and also in your favor. Nevertheless, this is a mistake that is entirely our responsibility and should not have occurred. Therefore, I would like to ask how we can regain your satisfaction as a customer? Your feedback would be greatly appreciated.
Ilfryn - Singapore
Our reply:
Many thanks for the kind review! Team BWW
Yeung - Hong Kong
Bjorn - Norway
Perfect Company, great service!
Our reply:
Thank you for the kind review! Team BWW
Danny - Belgium
Bart - Belgium
Henrik - Denmark
THE VINH - Vietnam
I am happy with BWW .
Lee - Republic of Korea
Always, I am satisfied with your service.
Yoshinori - Japan